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At American Tire & Auto Care, we take pride in offering the best customer experience to Mercerville, NJ, Trenton, NJ and Chester, NJ. We strive to provide our customers with the best experience possible each visit.
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Shame on me for not having written a riew a good 10 years ago about Manager Frank, Norm and co-workers. Many changes come to people in their life and retail is one of the absolute hardest...especially the automotive industry. From the first time I met Frank over 20 years ago until last week when I needed his car help again, Frank and crew has "always" done their best, within reason, to give the best quality of repair work and price possible. They will truly work with you! They will take the time they need to get the job done right and always maintain a friendly and professional manner while doing it. Frank, Norm and crew certainly have a customer for life with me and all that I refer to them! Thank you all..as always! Tim Bailey Sr.
Well don't know where to start by I went there for 1st time last week when I did insurance photo inspection in my Tacoma 2014. I was looking for wheels for that truck and Anthony was the person who help me in everything. He took his time to do inspection and not only that he answered all my questions very clear and friendly that made me go back to American Tire. I did not know of this location and know I will recommend it to all my friends and relatives.
I hope the best to American Tire and I hope I can go back there for all my needs.
Thanks Anthony cause of you I service my truck there.
I am very happy with the service I have received form American Tire Quakerbridge. You can tell much about a business by how they handle problems. I ordered a set of Continental DWS 06. Upon installation I became aware that the sidewalls of all 4 tires were were damaged (sidewall finished at factory to hi-gloss in a sloppy random haphazard manner). The manager saw the problem and quickly ordered a replacement set. When the new set arrived, still one of the tires in the new set was damaged. Manager ordered a replacement for that tire as well.
As I said you can tell a lot about a business on how they handle problems. American Tire did a great job of solving my issues without hesitation, and did not make me feel like I was being a pain in the backside for being picky. My place for tires.
It should be said that American's price was $2 cheaper than Tire Rack when delivery/installation charges were included.
I have been bringing my 2005 Cadillac sts in for the last year. Your managers are always respectful, prices are reasonable and workmanship is also very good i would recommend to anyone.
Bob,Mike,Brad and team have their #%IT! Together! Having Been a manager in a large corporation and knowing all the rediculous red tape that you have to go through, this Branch is kicking major tail!! Price was excellent, customer service excellent, scheduling outstanding ( even though they were extremely busy) All know the job the products and how to do it!!, Divisional regional general and branch managers should take note of this location and use it as a model!!! Great job guys!! Thanks!
Old Bridge, NJ